RareSloth

RareSloth

Support

Help with any RareSloth game. We are a two-person studio, so you will hear back from one of the people who made the game.

Discord

The fastest way to reach us is the RareSloth Discord. It is where the King Rabbit community lives, where we post release notes and announcements, and where we answer questions in the open so other players can find the answers too.

Email

For anything you would rather keep private, such as account problems, refund questions, or press, write to sloths@raresloth.com. Tell us which game and device you are on, and include screenshots if you have them. We aim to reply within a few days.

Reporting a bug

  • Which game and which platform (iPhone, iPad, Android, Steam).
  • What you were doing when it happened and what you expected instead.
  • A screenshot or short recording, if you can grab one.
  • For King Rabbit, your in-game username so we can look up your account.

Purchases and refunds

Purchases are handled by the store you bought from. Apple, Google, and Steam each have their own refund process, and we cannot issue refunds on their behalf. If a purchase did not deliver what it should have, email us and we will make it right on our side.

Policies